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FAQs

FAQs:

CONTACT:

  • What is your office and customer service hours?

Our offices are open Monday through Friday from 9AM to 6PM. 

  • How can I contact you?

Email: hello@infiniteyewear.com

 

PAYMENT:

  • How can I pay for my order?

You can choose between the following options to make the payment of your order:

 • Credit cards
 • Shop Pay

Up to 4 installments without interest. Once we receive your payment, we begin to process your order. 

  • How do I use a promotion code?

This option is available during checkout. Scroll down to the box that says "Promo Code" to enter.

 

PRODUCTS:

  • What products do you offer?

We hace our line of Optical, Sunglasses and Polarized glasses.

  • What materials are used in glasses?

Our products are manufactured with an engineering material called INF polyamide, which offers the following benefits: - 75% lighter than frames made of other materials. – Most are suitable for all types of graduated glasses. - They are flexible, they adapt to any type of face, they always retain their shape.

  •  How do i take care of my glasses?

With the purchase of your Infinit comes a case to store your glasses so they are protected. To clean them, use soapy water and a paper cloth. All infinit have a one year warranty against manufacturing faults, which do not include scratched lenses or wear. You can contact us if you have questions about the warranty.

  • Where can i find the measurements of the frames?

On our website on the page of each individual product.

SHIPPING:

  • By which company the shipment is made and how?

The shipment is made through the company UPS

  • Do you ship to my country?

We ship anywhere in the world.

  • What is the shipping cost?

Free shipping within the United States

  • The prices include taxes?

Infinit is a company based in the USA and sends its orders with American invoice. All export operations are exempt from paying taxes.

  • The prices include shipping costs?

No, the shipping cost is calculated after entering the online order based on the total volume of your order and the final shipping destination. 

 

ORDERS:

  • How can I make my purchase?

To make your purchase you just have to enter www.infiniteyewear.com to register and then add the items to the shopping cart. Any questions can be written directly to hello@infiniteyewear.com and we will gladly guide you to make your purchase a success.

  • How is the buying process?
  1. You register
    2. You add the products to the cart
    3. Complete the purchase and select the method of payment and shipping
  • What happens after confirming my order?

Your order will be processed and we will contact you after receiving the payment.

 

 If you have not found an answer to your doubts, you can write us to email: hello@infiniteyewear.com and we will assist you as soon as possible.